Less = More

When I joined Hoag in late 2024, I got right to work — auditing every platform, untangling content systems, and rebuilding the structure for how we showed up on social. By the start of 2025, the foundation was set. It was time to scale.

But not by posting more.

What followed was a purpose-driven, platform-specific strategy that aligned with the principles of modern, intentional social media marketing — reaching the right audiences with clarity and consistency.

Clarity with a View

The strategy started with focus. Curate content that truly resonated with each platform’s audience, then scale it through quarterly calendars tied directly to business priorities. Build a system capable of uniting every voice within the Hoag ecosystem — physicians, staff, and patients — under one cohesive narrative.

But the work also had to feel local. Each piece of content was designed to reflect the rhythm of Orange County’s coastal communities — a balance of ambition and ease, health and lifestyle, precision and warmth. The goal wasn’t just to reach audiences; it was to belong in their daily scrolls, to sound like a voice from their own neighborhood.

Woven through quarterly brand campaigns, market competition, and both internal and external influencer opportunities, the scope was expansive. Yet the framework that emerged did more than organize content — it built a scalable, adaptable system for how modern healthcare brands can plan, produce, and distribute purpose-driven storytelling that meets people where they live, literally and digitally.

Quality by Design

In the final months of 2024 , the work slowed down — deliberately.

The flurry of posts and campaigns gave way to something quieter: the architecture beneath them.

We built what became known as Quality Content by Design. A system less about volume and more about discernment. Each idea was filtered through three simple questions: What’s the story worth telling? Does it meet a moment that matters? Can we bring it to life in a way that earns attention rather than demands it?

From there, the structure took shape — verticals that mirrored Hoag’s voice: education that positioned the brand as a leader, storytelling that humanized complex care, and inspiration that reminded people why it all mattered. Each pillar fed the others, creating a living ecosystem of content rather than a static calendar.

The framework was designed to hold its shape, but also to bend. As new campaigns, physicians, and real-world stories surfaced, the system adapted — expanding to include them, learning from what resonated, tightening where it didn’t.

  • Post volume -0%
  • Impressions per post +0%
  • Engagement per post +0%
  • Link clicks per post +0%
  • Video views per post +0%
  • Follower growth +0%

The Results

By mid-2025, the numbers told their own story — but they weren’t the story. The shift in rhythm had changed more than performance metrics; it had changed perception.

The feed felt different. Each post carried weight — a point of view, a sense of care. Audiences stayed longer, shared more, and spoke back. What had once been a calendar of updates became a conversation.

The data painted the proof: engagement more than doubled, impressions climbed, and video views surged nearly fivefold. The feed shrank by seventy percent, yet reach expanded beyond anything the prior volume had achieved.

It turned out restraint was the most powerful growth strategy. By doing less, the team had created room for meaning — and that space became magnetic.

The metrics mattered, yes, but the real success was quieter: a digital presence that finally sounded like the community it served.

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